Opening Hours: Open Tuesday to Friday, 9.30am – 4.30pm, and Saturday from 9.30am – 1.30pm. Closed Sundays, Mondays and Bank Holidays
Admission
Admission is free and there is no need to book in advance. You’re welcome to pop in for a short visit or spend more time exploring the galleries.
If you’re organising a visit for a school or group, advance booking is required. Find out more and make your request here:
You can also explore the museum virtually at any time:
Visitor resources
The following resources are available from the Welcome Desk to support your visit:
- Social Story
- Audio guides (also available to download)
- Sensory bags and ear defenders
- Large print guides
- Activity sheets and trails (some also available to download)
- Large font and braille guides
Please speak to one of our volunteers if you would like to use any of these items during your visit.
Family friendly facilities
We welcome visitors of all ages. There are plenty of hands-on activities and interactive displays to engage children and families. The building is accessible for pushchairs, with a lift to all levels and ramps throughout the main gallery.
A dual-purpose accessible toilet includes a pull-down changing table for babies. For more details about family-friendly features and exhibits, visit our About us page.
Assistance dogs
Registered assistance dogs and those in training are welcome throughout the museum. Other pets and animals are not permitted.
School and group visits
Schools, colleges, home educators, clubs and other groups are very welcome. We offer guided tours and additional learning sessions, with the option to link visits to curriculum topics.
Accessibility
We offer a wide range of access features to support individual needs.
Wheelchairs
The entire building is wheelchair accessible, with a lift to all floors and ramps within the gallery spaces. Wheelchairs are available to borrow, and the entrance doors are fully automatic.
Toilets & parking
There are accessible toilet facilities on both floors. The ground floor includes a hoist and adult-sized changing table. The nearby Newfoundland Way car park offers disabled parking bays.
Sensory aids
Displays have been designed with clear fonts, strong contrast and user-friendly layout. We also provide sensory interactives and a tactile map developed with the RNIB, including braille and large print booklets.
Mobility scooters
Some models of mobility scooter may not fit into the lift due to the building’s Grade II listed status. A wheelchair is available to borrow, and our team is always happy to help.
Hidden disabilities
We also support visitors wearing Sunflower lanyards or items as part of the Hidden Disabilities scheme (please note we do not supply these items).
For full accessibility information or to discuss specific requirements, visit our dedicated access page:
Museum shop
Our small museum shop stocks a range of gifts, books, cards and affordable souvenirs. Card and cash payments are accepted, though there is a £5 minimum for card payments.
We also accept vouchers from the Visit South Devon Days Out on Your Doorstep scheme. Please see below for full terms and conditions.
A limited selection of items is available online:
Visit the Newton Abbot Museum online shop
Are you a local artist or maker?
We're always looking to add unique items to our shop – if you're interested in having your work featured, please get in touch (space is limited).
Refreshments
A drinks machine is available on the first floor, accepting £1 coins. The museum is a short two-minute walk from the town centre, where you’ll find a wide selection of cafés, bars, restaurants and shops selling drinks, snacks and meals.
Support the museum
Your support helps us preserve and share the town’s history. Donations allow us to care for the collection, develop exhibitions and run community-focused programmes.
During your visit, you can contribute in several ways:
- Donation box at the Welcome Desk
- Card donations via the Donation Station
- Our Medieval Market automaton, which runs on £1 coins
How to find us
Newton Abbot Museum
Newton’s Place
Wolborough Street
Newton Abbot
TQ12 1JQ
Getting here
Walking
From Courtenay Street (the main pedestrianised shopping street), head towards St Leonard’s Tower (the Clock Tower). Continue past it to the end of the pedestrian zone. Newton’s Place will be in front of you across Wolborough Street. Use the pedestrian crossing to your left for safe access.
By bus
The main bus station is on Sherborne Road, about five minutes from the museum. Cross through the market area to reach Courtenay Street, turn right, then follow the walking directions above. Local bus timetables can be found via Stagecoach and Country Bus websites.
By train
The railway station is around 15 minutes’ walk from the museum. Exit the station, turn right onto Queen Street and walk for around 10 minutes. Turn left into Courtenay Street and continue to Wolborough Street.
By car
The museum is easily accessible from Exeter, Plymouth, Totnes and Torbay.
From Plymouth: Take the A38, then the A383 into Newton Abbot. Follow signs to the Town Centre. Newton’s Place is located at the junction of the A382 and A381.
From Totnes: Take the A381 into Newton Abbot. Newton’s Place will be on your right as you approach the centre.
From Torbay: From the A380, take the A381 at Penn Inn roundabout. Follow signs into town. Newton’s Place is on your left.
From Exeter: Follow the M5 to the A380. Take the Newton Abbot exit and follow the A381 into town. Newton’s Place is on your left.
The nearest car park is Newfoundland Way. For full parking information, visit Parkopedia and enter postcode TQ12 1JQ.
Days Out on Your Doorstep – voucher terms
- Vouchers must be used in person at Newton Abbot Museum (not valid online).
- They cannot be exchanged for cash or other services.
- Only one voucher may be used per transaction.
- Vouchers are issued and redeemed in UK sterling.
- Valid until 31 March 2026.
- Treat vouchers as cash – lost, stolen or damaged vouchers will not be replaced.
- NA Museum reserves the right to amend or cancel voucher use if necessary.
- Refunds on voucher purchases will reflect the discounted value.
Promoter: Visit South Devon. These terms do not affect your statutory rights.
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